Shipping & Returns

 

Shipping Information

Our projects ship within one week of your order while supplies last. All shipping will be calculated on a per-order basis with Priority USPS, allowing for product tracking. If you make a mistake with your shipping address, please let us know promptly to amend your order. Larger orders may be shipped using alternative methods. Although we try our best to seal your product from potential weather damage, we encourage you to retrieve your delivered package with speed. Humidity and rainfall may cause incident warping to paper products and we will not be responsible for such damage. 

 

Incorrect/Missing Order

Oops! Let us know and we will send you a return-shipping label. Give us three days to get you the goods you actually ordered. If the order mistake was made during checkout, you will be responsible for return postage and additional postage required to get you the products you intended to purchase. Missing package? We would be happy to get a new order out to you at our earliest convenience. If the missing package contained custom goods, please allows us up to one week to locate the missing package, and an additional four weeks to reprint the order. We track shipping for all custom orders.

 

Custom Order Returns  

Once you have confirmed your order with us, your order is non-refundable. We require a 50% deposit for custom orders. This deposit is non-refundable after we have initiated your order. Custom orders may not be cancelled or refunded once final proofs have been approved. Once you have approved the final proof, we cannot accept returns due to any errors or oversights. By approving your final proof you accept responsibility for the information and layout as shown. If errors are discovered after proof approval, we will send you a new estimate for the reprint.

 

Misprint  

We apologize deeply for the inconvenience we have caused you! Please use the CONTACT page to describe the problem with your order, including as much detail as possible. All misprints will be corrected within two weeks unless circumstances prohibit our process. If the misprint was approved as-is during final artwork review, Wknd Press will not be held responsible for any expenses incurred during the reprint. Please be advised to check carefully over all artwork proofs before submitting approval to avoid such a problem.